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How to Handling Mail to Nonexistent Users (Mail Bounce)

When somebody sends an e-mail message to an e-mail address that does not exist under your domain, the mail server, by default accepts mail, processes it, and when it finds out that there is no such a recipient under the domain, it returns the mail back to sender with the "this address no longer accepts mail" notice. You can choose to:

  • Change the default notice if you do not like it,
  • Forward all such mail to the desired e-mail address,
  • Reject such mail without accepting it and without notifying senders.

    This setting can decrease mail server load caused by a large amount of spam, which is often sent to randomly generated user names. However, for spammers, this can somewhat speed up scanning your mail server for valid e-mail addresses.


To configure the site-wide settings for handling mail to nonexistent users:

  1. On your Home page, click the domain name you need.
  2. Click Mail.
  3. Click Preferences.
  4. Choose a desired option and specify the information as required.
  5. Click OK.

Tags: Handling Mail to Nonexistent Users (Mail Bounce)

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Last update: 2008-02-06 15:29 | Revision: 1.0