Expired Domains Terms and Conditions
Definition of an expired domain name
A domain name is deemed as expired when one or more of the following conditions are met:
- A expiration date for the domain name is in the past and the customer has not requested a renewal.
- The customer has requested we renew the domain name, however the renewal invoice remains unpaid.
- The funds used to pay for a domain renewal are reversed.
- A domain name's expiration date is in the future and the customer has paid a renewal invoice, however we have subsequently received a charge back request from the payment provider.
It is the customer's responsibility to ensure that the email address stored against their Bareflame account is accurate and able to receive renewal reminders from us.
We send notifications via email at the following intervals:
- 30 days before expiry,
- 7 days before expiry,
- On the day the domain expires.
Additionally, the registry for your domain name may also send you separate notifications.
Renewing expired domain names
A customer can request a domain name be renewed up to 16 calendar days after expiration, where the standard renewal fee will be charged.
Upon receipt of the renewal fee, Bareflame will restore the domain name to your control panel as soon as possible.
From day 17 onwards, a customer may request we renew the domain name, until the time when the domain name would have been cancelled by the registry. There is a redemption fee of £100.00 payable, as well as the standard renewal fee.
On day 17 (day 91 for .UK domains), if a domain name has not been renewed, Bareflame may terminate the agreement and carry out one or more of the following actions:
- Update the contact details,
- Auction the domain name,
- Change ownership of the domain name.
When a domain name expires, Bareflame may amend the nameservers to those of our own, to encourage the customer to renew their domain promptly.
As soon as the domain name has been renewed, we will restore the nameservers.
Verifying WHOIS data
Bareflame will endeavour to renew a domain name on a customer's behalf when requested, however Bareflame accept no responsibility for failed renewals at the registry level. It is ultimately the customer's responsibility to ensure that WHOIS data is accurate and bring to our attention any errors or omissions.